Terms of Service

Last Updated: December 3, 2025

Welcome to PrepsAI! These Terms of Service ("Terms") govern your access to and use of our AI-powered learning and test creation platform. By accessing or using PrepsAI, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service.

1. Acceptance of Terms

By creating an account, accessing, or using PrepsAI, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using PrepsAI on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

You must be at least 13 years old to use PrepsAI. If you are between 13 and 18 years old, you must have parental or guardian consent to use our service.

2. Description of Service

PrepsAI is an AI-powered educational platform that enables users to:

  • Create, manage, and take tests with various question types
  • Upload and process educational content (documents, audio, video, images)
  • Generate AI-powered summaries, notes, quizzes, flashcards, and mind maps
  • Interact with AI chat assistants for learning support
  • Organize content into courses, classes, and lessons
  • Record and transcribe audio content
  • Share tests with others using sharing codes

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time, with or without notice. We do not guarantee that our service will be available at all times or that it will be error-free.

3. User Accounts

3.1 Account Creation

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to share your account with others or allow unauthorized access. We are not liable for any loss or damage arising from your failure to protect your account information.

3.3 Free and Paid Accounts

PrepsAI offers both free and paid subscription plans. Free accounts have limited features and usage. Paid subscription plans provide access to additional features and higher usage limits. Subscription terms and pricing are subject to change with notice.

4. Acceptable Use Policy

You agree to use PrepsAI only for lawful purposes and in accordance with these Terms. You agree NOT to:

4.1 Prohibited Activities

  • Upload, share, or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
  • Violate any applicable laws, regulations, or third-party rights
  • Infringe upon intellectual property rights, including copyrights, trademarks, or patents
  • Upload malicious software, viruses, or code designed to disrupt or damage our service
  • Attempt to gain unauthorized access to our systems, accounts, or data
  • Use automated systems (bots, scrapers) to access our service without permission
  • Interfere with or disrupt the service or servers connected to the service
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest information about other users without their consent
  • Use the service for commercial purposes that compete with PrepsAI
  • Share test codes or content in a manner that violates academic integrity policies
  • Use AI-generated content to create misleading, false, or harmful information

4.2 Content Standards

All content you upload or create must:

  • Comply with all applicable laws and regulations
  • Not violate any third-party rights
  • Be appropriate for an educational platform
  • Not contain personally identifiable information of others without consent

4.3 Enforcement

We reserve the right to investigate violations of these Terms and may take appropriate action, including but not limited to suspending or terminating your account, removing content, and reporting violations to law enforcement authorities.

5. Intellectual Property Rights

5.1 Your Content

You retain ownership of all content you upload, create, or submit to PrepsAI ("Your Content"). By using our service, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Store, process, and display Your Content to provide our services
  • Use Your Content to generate AI-powered summaries, quizzes, flashcards, and other educational materials
  • Back up and maintain Your Content
  • Share Your Content as you direct (e.g., through sharing codes for tests)

You represent and warrant that you own or have the necessary rights to grant us this license for Your Content.

5.2 AI-Generated Content

Content generated by our AI services (summaries, quizzes, flashcards, notes, chat responses) is provided "as is" and may not be accurate, complete, or suitable for all purposes. You are responsible for reviewing and verifying AI-generated content before using it. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.

AI-generated content may be based on publicly available information and may not reflect current or accurate information. You should not rely solely on AI-generated content for critical decisions or academic purposes without verification.

5.3 PrepsAI Intellectual Property

The PrepsAI service, including its design, features, functionality, and underlying technology, is owned by PrepsAI and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service without our express written permission.

6. Payments and Subscriptions

6.1 Subscription Plans

PrepsAI offers the following subscription plans:

  • Free Plan: $0/month - 3 learn sessions per month, 3 limited tries for quiz, flashcards, summary, and mind map generation
  • Premium Plan: $10/month - Unlimited learn sessions, unlimited quiz/flashcard/summary/mind map generation, all features unlimited
  • Team Plan: $7/seat/month - All Premium features plus team collaboration features, unlimited for all team members

Subscription fees are billed in advance on a monthly basis. By subscribing, you agree to pay the applicable subscription fee.

6.2 Payment Processing

Payments are processed securely through Lemon Squeezy, our payment processor. You agree to provide accurate and complete payment information. By providing payment information, you authorize us to charge your payment method for all subscription fees.

6.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

6.4 Refunds

Refunds may be available under specific conditions. To request a refund, please contact us at sarsenbayev.assylkhan@gmail.com.

Refund Eligibility:

  • Refund requests must be submitted no later than 2 weeks (14 days) after the purchase date
  • Refunds are not available if you have used any amount of AI tokens or Cloud Run compute resources
  • Refunds may be provided at our discretion for billing errors or service unavailability

For complete refund policy details, please see our Refund Policy page.

6.5 Price Changes

We reserve the right to change subscription prices at any time. Price changes will not affect your current subscription period but will apply to subsequent renewals. We will notify you of any price changes in advance.

6.6 Failed Payments

If payment fails, we may suspend or terminate your subscription. You are responsible for ensuring your payment method is valid and up to date. We are not responsible for any service interruption due to failed payments.

7. Service Availability and Modifications

We strive to provide reliable service but do not guarantee that our service will be:

  • Available at all times or without interruption
  • Free from errors, bugs, or security vulnerabilities
  • Compatible with all devices or browsers
  • Capable of processing all types of content

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time, with or without notice. We are not liable for any loss or damage resulting from service interruptions or modifications.

We may perform scheduled maintenance that may temporarily interrupt service. We will attempt to provide advance notice of significant maintenance when possible.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • PrepsAI is provided "as is" and "as available" without warranties of any kind, either express or implied
  • We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • We are not liable for any loss of data, profits, or business opportunities
  • We are not liable for the accuracy, completeness, or reliability of AI-generated content
  • Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless PrepsAI, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to:

  • Your use of our service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your content or any content you submit through our service
  • Your use of AI-generated content

10. Termination

10.1 Termination by You

You may terminate your account at any time by deleting your account through your account settings or by contacting us. Upon termination, your access to the service will cease, and we may delete your account and associated data in accordance with our Privacy Policy.

10.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if you:

  • Violate these Terms or our Acceptable Use Policy
  • Engage in fraudulent, illegal, or harmful activities
  • Fail to pay subscription fees
  • Use our service in a manner that threatens the security or integrity of our systems

10.3 Effect of Termination

Upon termination, your right to use the service will immediately cease. We may delete your account, content, and data, though some information may be retained as required by law or for legitimate business purposes. Provisions of these Terms that by their nature should survive termination will survive.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which PrepsAI operates, without regard to its conflict of law provisions.

11.2 Dispute Resolution Process

If you have a dispute with PrepsAI, you agree to first contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, you agree to resolve the dispute through binding arbitration or in small claims court, as applicable.

11.3 Class Action Waiver

You agree that any disputes will be resolved individually and not as part of a class action or consolidated proceeding.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)
  • Displaying a notice on our service

Your continued use of PrepsAI after changes become effective constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our service and may terminate your account.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PrepsAI regarding your use of our service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

13.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

13.5 Third-Party Services

Our service integrates with third-party services (Firebase, Google Gemini AI, Lemon Squeezy, etc.). Your use of these third-party services is subject to their respective terms of service and privacy policies.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: sarsenbayev.assylkhan@gmail.com

Phone: +7 747 824 6591

We will respond to your inquiry within a reasonable timeframe.

By using PrepsAI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our service.

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